Privacy policy

LAST UPDATED: November 21, 2025

This Privacy Policy describes how RETRO MARKET GG (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from retromarket.gg (the "Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

1. COLLECTION OF PERSONAL INFORMATION

 

We collect information about you in order to provide our Services, improve your experience, and for marketing purposes. The types of information we collect include:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Order Information: Information related to purchases, returns, and exchanges.

  • Device Information: IP address, browser type, device information, and cookies (to help the site load and function correctly).

  • Customer Support Information: Information you choose to include in communications with us (e.g., when sending a support email).

 

2. HOW WE COLLECT INFORMATION

 

We collect personal information from the following sources:

  • Directly from you: When you make a purchase, sign up for emails, or contact support.

  • Automatically: Through cookies, pixels, and similar technologies when you browse our Site.

  • From Third Parties: We work with service providers such as Shopify (our platform host) and Google (for analytics and advertising) who may provide us with information about you.

 

3. HOW WE USE YOUR PERSONAL INFORMATION

 

We use your personal information for the following purposes:

  • Providing Services: To process payments, fulfill orders, ship products, and handle returns/exchanges.

  • Marketing & Advertising: To send you promotional emails (if you have opted in) and to show you relevant advertisements on other websites.

  • Security & Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access to the Services.

  • Communicating with You: To send you order confirmations, shipping updates, and respond to your inquiries.

 

4. SHARING OF PERSONAL INFORMATION

 

We disclose your personal information to third parties for legitimate business purposes, including:

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Advertising Partners: We share information with Google to help us understand how our customers use the Site and to serve relevant advertising. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.

  • Compliance with Laws: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

     

 

5. COOKIES AND TRACKING

 

We use cookies to improve your browsing experience. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

 

 

6. YOUR RIGHTS & CHOICES

 

Depending on where you live, you may have the right to:

  • Access: Request access to the personal information we hold about you.

  • Delete: Request that we delete your personal information.

  • Correct: Request that we correct inaccurate information.

  • Opt-Out: Opt-out of "targeted advertising" or marketing communications.

To exercise these rights, please contact us at the contact information below.

 

7. SECURITY & RETENTION

 

We take reasonable steps to protect your information, but no method of transmission over the Internet is 100% secure. We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

8. INTERNATIONAL DATA TRANSFERS

 

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your data is processed by Shopify and other service providers who operate globally.

 

9. CHANGES TO THIS POLICY

 

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

10. CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

RETRO MARKET GG
Email: contact@retromarket.gg

Form: https://retromarket.gg/pages/contact

Phone: +610282013561

Address: 39 Rocklea Crescent, SYLVANIA, NSW, 2224, Australia